About Us

OUR COMPANY MISSION

Our reputation is based on delivering personalised, high quality relocation services to the corporate sector. We are committed to consolidating this reputation amongst our clients and partners as we continue to develop, in a manner that is considerate of people and the environment. Providing excellence in all that we do is our core value.

We achieve this by exceeding our client’s expectations at every opportunity. We aim to treat your employees as human beings and not a number in a database. To do this we allow extra time in our programmes to develop a relationship with your employees so that they feel fully supported and comfortable throughout the whole relocation process. Being flexible, accessible and approachable is one of our core aims.

For this reason our account managers are made available on a 24/7 basis to your employees in their time zones. It is our intention to work closely with our clients to understand their needs and pre-empt the support that is required. This approach also ensures that we surpass HR expectations as we take care of the day-to-day elements of relocating your employees.

ABOUT LSS RELOCATION COMPANY

Relocation and moves with LSS

As an international relocation company that has been delivering relocation services to their clients since 1986, LSS Relocation has maintained a reputation for providing a professional international relocation service, move management service, staff relocation and a whole range of relocation services tailored to the precise requirements of our corporate relocation clients and each relocating member of staff or family member. LSS is extremely passionate about international relocation. We understand that in order for our clients to compete successfully in the business environment, the development and retention of an internationally mobile talent pool is critical to long-term success. LSS believes our role is to provide efficient, cost-effective and responsive services for our client’s HR Teams, while ensuring that each of your employee’s relocation experience is straightforward, positive, and life enhancing. We understand that it is only by successfully relocating each employee and their family that we will fulfil our clients relocation needs.

Service delivery excellence

We deliver our services through one single point of management. Our account managers are therefore more than just points of communication; they have many years of relocation experience, are the main point of contact, and are responsible for both the delivery of services to your employee and for building the relationship with HR. Whilst LSS focuses primarily on offering a very personal and high quality level of service we are very aware of the cost constraints under which many of our clients have to operate. We operate an open book policy and do not have any system of referrals or commissions. Our aim is to not only successfully relocate your employees but to also advise you of the most cost competitive manner in which to do so. We do this by being open, honest and fully transparent in everything that we do. To demonstrate our commitment to quality and excellence in service delivery, LSS proudly holds an ISO 9001:2015 certification.

MEET THE FOUNDERS

Tony Baldassarro

Founder

+44 203 3711 365 tbaldassarro@lssrelocation.com

Who is Tony Baldassarro?

Tony’s career combines both Human Resources and third party global mobility management experience. For a total of 17 years he ran the in-house expatriate programmes for Prudential of America, based in New Jersey, USA and Credit Suisse in London. In 2001 Tony’s career switched to the service provider side when he became the Managing Director for an American based Relocation Management Company where he was instrumental in the globalisation of the firm. In his current role at LSS, Tony is responsible for overseeing Global Operations, Client Relationships, Supplier Chain Management and Finance.

Tony is married with two children and has a passion for photography, cooking, technology and travel.

Julia Clayden

Founder

+44 778 7155 432 jclayden@lssrelocation.com

Who is Julia Clayden?

Julia has over 20 years of mobility experience, with a broad knowledge of helping organisations manage their global workforce effectively – over the years she has been involved in different sides of the business, working within removals, destination services and relocation management. Prior to becoming part of LSS, Julia established and grew a pan European relocation company which was then subsequently sold to a global relocation provider. At LSS, her primary focus is to ensure that whilst growing the business she develops and maintains long lasting client relationships with an emphasis on honesty and transparency.

Julia is married and lives in the Kent countryside with her multitude of animals, in addition, has a passion for international travel and food, theatre, riding, skiing amongst numerous other outdoor pursuits.